Shipping Policy

Most items quality for lightning fast free shipping in the continental United States on almost all orders over $100. The only exceptions are orders containing oversized or heavy items such as: bulk fertilizer, some chemicals, cabling and bracing supplies, and pruning poles. We will indicate which items are excluded by the phase ‘oversized shipping rates apply’.

Tree Tools USA offers a 100% Satisfaction Guarantee!

Tree Tools USA cares about our customers. Arborist love the outdoors and TTU loves arborists! If there is an issue with your order, we have a 100% Satisfaction Guarantee, and are committed to making it right. Email [email protected] with your order number and the best way to rectify the mistake. If nothing else, Rhonda will brighten your day with her sparkling personality.

If you are dissatisfied you can reach the owner of Tree Tools USA directly at [email protected].

We are committed to making our customers happy. Let’s grow together.